• What should we wear?
  We have mens and womens bikes so should be able to match you to your preference and our bikes have chain guards to keep your clothing out of the chain, but long loose clothing is to be avoided
• How much can we carry on the bikes?
  The bikes all have carry boxes on the back which could hold 2 bottles of wine, or your picnic lunch (don't make it a big lunch though), or a small daypack
• Are there any steep hills on your rides?
  We have designed our rides using routes that are gentle. A lot are completely flat, some are gently rolling. Please ask if you need more information about a route
• What about busy roads?
  Where the route includes a road other than a very quiet one, this has been noted in the terrain details
• Can I bring my children?
  Our smallest bikes suit people from 5'0 (152cm) so this is the minimum. We have a limited number of bikes for children, please enquire
• What if we want to change our booking?
  Check our cancellation policy
• What if I get a puncture?
  All bikes carry spare inner-tubes and we will provide you with an illustrated instruction sheet on how to change it
• What if I have an accident on my bike?
  If you cannot cycle and complete your ride, we will make every effort to come and assist you as soon as we can. We do recommend each group to have a mobile phone
• What are the road rules for cyclists in NZ?
  Helmets are compulsory. For more information, follow this link > http://www.ltsa.govt.nz/roadcode/about-other-road-users/information-for- cyclists.html
• What happens if I don't get to the finish pick-up in time?
  That's ok. If you have a phone you can ring us and tell us where you are, otherwise it may take a bit longer to find you
• What if we get lost en route?
  Our maps are very easy to follow but if you do have a problem, ring us and we'll help.
• Is there a cost for wine-tasting at the vineyards?
  Some vineyards have a small charge for tasting for non-purchasers
• What should we bring with us?
  A drink (the bikes have bottle holders), a light coat, sun cream and mobile phone. For the country rides, order one of our gourmet picnics or bring lunch or check our links for opening hours of cafes on your route
• Do you have a baby seat?
  Yes we have one baby seat, to suit a child up to 18kg
• What happens if it unexpectedly rains while we are out cycling and we can't continue our ride?
  If you want to be picked up along the way, earlier than was scheduled, we will do our best to accommodate this, as we want you to have a good day with The Gentle Cycling Company!
• What is in the gourmet picnic lunch?
  A crusty bread roll, local cheese, a salami stick, fresh fruit, nuts, muesli bar, drink

Watch our video here